Cookie Policy
This Cookie Policy outlines how we utilise cookies and similar tracking technologies on our online gaming platform. By accessing our services and engaging with our pokies and casino games, you consent to the use of cookies as described in this policy. We are committed to transparency regarding our data collection practices and ensuring compliance with Australian privacy legislation, including the Privacy Act 1988 and applicable consumer protection laws. Last updated: January 20, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognise your browser and remember certain details about your gaming preferences and account activities. Cookies enable us to provide personalised gaming experiences, maintain security protocols, and optimise our platform’s performance for Australian players.
We also employ similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to traditional cookies. These technologies work together to enhance your gaming experience while ensuring the security and functionality of our online pokies and casino services.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core platform functionality, account authentication, and secure gaming sessions | Session or up to 1 year |
| Performance Cookies | Collect data on platform usage, game performance, and technical optimisation | Up to 2 years |
| Functionality Cookies | Remember user preferences, language settings, and personalised gaming features | Up to 1 year |
| Marketing Cookies | Track promotional campaign effectiveness and deliver targeted gaming content | Up to 13 months |
Essential cookies are necessary for our platform to function correctly and cannot be disabled without significantly impacting your ability to access our gaming services. Performance and functionality cookies enhance your user experience, while marketing cookies help us provide relevant promotional offers and gaming content tailored to your interests.
Cookie Purposes and Functions
Our cookies serve several critical functions that directly support your online gaming experience. We utilise cookies to maintain secure login sessions, preventing unauthorised access to your gaming account and protecting your personal information and funds. These technologies also enable us to remember your gaming preferences, including favourite pokies, betting limits, and display settings.
- Account security and fraud prevention measures
- Game state preservation and session continuity
- Platform performance monitoring and optimisation
- Personalised gaming recommendations and content delivery
- Compliance tracking for responsible gambling measures
- Customer support functionality and communication preferences
Additionally, cookies help us comply with Australian regulatory requirements by tracking responsible gambling interactions, age verification processes, and ensuring appropriate content delivery based on your location and legal gaming status.
Third-Party Cookies
We work with carefully selected third-party service providers who may place cookies on your device to deliver specific services essential to our gaming platform. These partners include payment processors who facilitate secure transactions, analytics providers who help us understand platform usage patterns, and security services that protect against fraudulent activities.
Third-party cookies are governed by the respective privacy policies of these service providers, and we ensure all partners maintain appropriate data protection standards consistent with Australian privacy laws. We regularly review our third-party relationships to ensure they align with our commitment to player privacy and security.
Some third-party cookies may be used for advertising purposes, helping us deliver relevant gaming promotions through external networks. You can opt out of interest-based advertising through industry initiatives such as the Digital Advertising Alliance’s opt-out mechanisms.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Through your account settings, you can adjust preferences for non-essential cookies while maintaining the functionality necessary for secure gaming. We provide clear controls that allow you to enable or disable different cookie categories based on your privacy preferences.
Most web browsers allow you to manage cookies through their settings menus. You can typically choose to block all cookies, accept only first-party cookies, or receive notifications before cookies are stored. However, please note that disabling essential cookies may prevent you from accessing certain gaming features or maintaining secure account sessions.
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and stored data
Data Retention and Security
We retain cookie data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until their specified expiration date or until you manually delete them.
All cookie data is protected using industry-standard security measures, including encryption for sensitive information and secure transmission protocols. We regularly audit our data handling practices to ensure compliance with Australian privacy legislation and international security standards.
When cookies expire or are no longer needed, they are automatically purged from our systems. You can also request deletion of your cookie data by contacting our privacy team, subject to any legal retention requirements under Australian gambling and financial regulations.
Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable laws. Any material changes will be communicated through our platform notifications and updated effective dates. We encourage you to review this policy regularly to stay informed about our cookie practices.
For questions about our cookie practices, privacy concerns, or to exercise your rights under Australian privacy law, please contact our dedicated privacy team through your account dashboard or our customer support channels. We are committed to addressing your concerns promptly and transparently.
This policy complements our comprehensive Privacy Policy and Terms of Service, which provide additional details about our data handling practices and your rights as a user of our gaming platform.